Please read this Privacy Policy (“Policy”) carefully to understand how Gaiamed Co Limited (“us,” “we,” or “our”) collects, uses, discloses, and protects your personal information in connection with our website and services (the “Service”).
Disclaimer: This document is a general template and is provided for informational purposes only. It should not be considered legal advice. It is crucial to consult with a legal professional to draft a comprehensive and specific Privacy Policy that complies with applicable laws and regulations in all relevant jurisdictions where your business operates, especially in Hong Kong and the markets you serve.
1. Information We Collect
We collect various types of information to operate and improve our Service:
- Personal Data: Information that can directly identify you, such as your name, job title, company name, email address, phone number, mailing address, and inquiry details when you use our contact form or email us directly.
- Usage Data: Information collected automatically when accessing or using the Service, such as your Internet Protocol (IP) address, browser type, browser version, the pages you visit on our Service, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Communication Data: Records of correspondence when you communicate with us via email or other means.
2. How We Use Your Information
Gaiamed Co Limited uses the collected information for various purposes:
- To provide and maintain our Service.
- To manage your account or your inquiries and requests.
- To communicate with you, including sending updates, notifications, and promotional material (if you have opted-in to receive them).
- To improve our website, products, and services by analyzing usage and trends.
- To monitor the usage of our Service.
- To detect, prevent, and address technical or security issues.
- To comply with legal and regulatory obligations.
3. Disclosure of Your Information
We may share your personal information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If Gaiamed Co Limited is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
- For Legal Compliance: We may disclose your Personal Information when required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Affiliates and Business Partners: We may share your information with our affiliates or business partners to offer you relevant products, services, or promotions, provided such affiliates or partners adhere to this Privacy Policy.
4. Data Security
The security of your data is important to us. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
5. Data Retention
Gaiamed Co Limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights
In certain circumstances, you have data protection rights. These include:
- The Right to Access: The right to request copies of your personal information.
- The Right to Rectification: The right to request that we correct any information you believe is inaccurate or to complete information you believe is incomplete.
- The Right to Erasure: The right to request that we erase your personal information under certain conditions.
- The Right to Object: The right to object to our processing of your personal information under certain conditions.
- The Right to Restrict: The right to request that we restrict the processing of your personal information under certain conditions.
- The Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
7. Links to Other Websites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact
If you have any questions about this Privacy Policy, please contact us:
By phone: +852 9371 7076
By email: support@gaiamedchina.com
